Frequently Asked Questions
For your convenience, here is a list of questions that we get, well, frequently or that are common questions in our industry. If you don't see your question answered here, Email Us or call/text us (757-660-6048) and we'll answer it for you. These are in no particular order.
Q: Can we meet before we book you?
A: Of course! We very are aware that my services are not a small expense. We are also aware that (especially for weddings) it's an important part of your event and you'd like to "eye ball" the guy who is going to be in charge of making or breaking it. There may be some travel limitations, but for the most part I have no problem meeting in person prior to someone hiring me.
Q: Can I request music?
A: Absolutely. We are very open to requests (both prior to the event and during). We don't play music for myself at your function. We play for you and your guests - period. In turn, We will also not play specific songs or genres that you'd like excluded from your event.
Q: Do you have a list of songs that I can look at?
A: We get this question A LOT and have yet to come up with a good way to provide an answer that we are comfortable with. We have well over 10,000 songs in our database. You can imagine the amount of paper that would be required in order to print even a partial list of all of my songs.
We are reluctant to provide a "most played" list because then we are afraid that customers would think that we don't have the type of music they want. Call us and we'll discuss the music that you like and want at your event and we'll come up with a solution.
Q: Is my deposit refundable?
A: Deposits are non-refundable. However, your deposit may be put toward another date (as long as we are available) within one year of the original function date when you notify me of the change within 30 days of the original event date.
Q: Are we expected to tip you?
A: No. Tips are not required...although they are very much appreciated.
Q: Are we expected to feed you?
A: No. we don't expect to be fed. If you are planning on feeding the rest of the event staff, then it's appreciated, but not required.
Q: Do you accept credit cards?
A: Yes, through an internet service called PayPal.
Q: It seems very expensive per hour to hire a professional DJ. Why is that?
A: The "hourly" rate for a professional DJ is very misleading. The perception is that we are paid only for the hours that we are at the event. Totally false. For a typical wedding performance, we work between four and six hours — prior to the actual performance. Depending on the situation, we meet with our clients in person and on the phone many times, we speak to the other vendors (especially the venue coordinator) prior to the event date, on occasion we will visit the venue if we are unfamiliar with it, we research and purchase music when we don't have something that was requested, and anything else that is required to make certain that the performance goes exactly how my customer wants it to go. The price also includes drive time (sometimes up to 2 hours each way) and set up and break down time (easily 2 hours for both).
The bottom line is that you will always be able to find a cheaper DJ, but it's like having a beautiful Japanese garden at your home that is very important to you — you can hire the neighbor kid to take care of it and take your chances or you can hire a professional who knows how to make it thrive.
DJNappa@gmail.com